Privacy Policy

Information We Collect

When you use galenoravix's event budget planning platform, we collect various types of information to provide you with personalized services and improve your experience. The information we gather falls into several categories, each serving specific purposes in delivering our financial planning tools.

We collect this information through various means including direct input from you, automated collection through our platform, and from third-party services that integrate with our budget planning tools. All collection methods are transparent and designed to enhance your experience while maintaining the highest standards of data protection.

How We Use Your Information

Your information serves multiple purposes within our event budget planning ecosystem. Primarily, we use your data to deliver personalized budget recommendations, track your financial planning progress, and provide insights that help you make informed decisions about your event expenses.

Beyond personalization, your information helps us maintain and improve our services. We analyze usage patterns to identify which features provide the most value, where users encounter difficulties, and how we can streamline the budget planning process. This data-driven approach allows us to continuously enhance our platform's effectiveness.

Your contact information enables us to provide customer support, send important account notifications, and share updates about new features that might benefit your planning process. We also use this information for security purposes, monitoring for unusual account activity and protecting against unauthorized access to your financial data.

For business purposes, aggregated and anonymized data helps us understand broader trends in event planning and budgeting, which informs our product development decisions and helps us serve the Australian event planning community more effectively.

Data Sharing and Third Parties

galenoravix maintains strict controls over when and how your information is shared with external parties. We never sell your personal data to marketers, advertisers, or data brokers. Any sharing of your information occurs only under specific circumstances that directly benefit your experience or are required by law.

We work with carefully selected service providers who help us deliver our budget planning services. These include cloud hosting providers who ensure our platform remains accessible and secure, payment processors who handle subscription transactions, and analytics services that help us understand how to improve our platform. All third-party providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to galenoravix.

In certain situations, we may integrate with third-party vendors and service providers that you choose to connect with through our platform. For example, if you decide to import data from accounting software or connect with preferred event vendors, we'll share only the information necessary to facilitate these connections, and only with your explicit consent.

We may also share information when required by Australian law, court orders, or government regulations. In such cases, we'll provide only the minimum information required and will notify you unless legally prohibited from doing so.

Your Privacy Rights

Under Australian privacy law and our commitment to transparency, you have comprehensive rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible, ensuring you maintain control over your data throughout your relationship with galenoravix.

To exercise any of these rights, simply contact our privacy team using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.

Data Security and Protection

Protecting your financial and personal information is fundamental to our operations. We've implemented multiple layers of security measures that meet and exceed Australian privacy standards, ensuring your data remains safe from unauthorized access, theft, or misuse.

All data transmitted to and from our platform is encrypted using industry-standard SSL/TLS protocols. Your information is stored on secure servers located in Australia, with additional backup systems to ensure data availability and recovery capabilities. Access to your data is strictly limited to authorized personnel who require it for their specific job functions.

We conduct regular security audits and vulnerability assessments to identify and address potential risks before they impact your information. Our security team monitors for suspicious activity 24/7, and we maintain incident response procedures to quickly address any security concerns.

Your account is protected by secure authentication methods, and we strongly encourage you to use strong, unique passwords. We also offer two-factor authentication for additional account security, particularly important given the sensitive nature of budget and financial planning data.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements in Australia.

Your active budget plans and account information are retained while your account remains active and for a reasonable period afterward to allow for account reactivation. Once you delete your account, most personal information is removed within 90 days, though some data may be retained longer for legal compliance or legitimate business purposes.

Financial records and transaction histories are retained for seven years to comply with Australian taxation and business record requirements. Usage logs and analytics data are typically retained for two years to help us improve our services and identify long-term trends.

We automatically purge inactive accounts and associated data after five years of inactivity, unless you've specifically requested longer retention. We'll always notify you before any automatic deletion occurs, giving you the opportunity to reactivate your account if desired.

International Data Transfers

While our primary data storage and processing occurs within Australia, some of our trusted service providers may process your information internationally. When international transfers are necessary, we ensure appropriate safeguards are in place to protect your privacy rights and maintain the security of your information.

Any international transfers comply with Australian Privacy Principles and include contractual protections that require overseas recipients to handle your information with the same level of protection you'd receive in Australia. We carefully evaluate the privacy laws and practices of any country where your data might be processed.

You have the right to know when your information is transferred internationally and can request details about the safeguards in place. If you're concerned about international transfers, you can contact us to discuss available options for keeping your data within Australia.

Children's Privacy

galenoravix's event budget planning services are designed for adults engaged in planning events, and we do not knowingly collect personal information from children under 13. Our platform contains financial planning tools and budget management features that are specifically intended for adult users.

If we become aware that we've inadvertently collected information from a child under 13, we'll delete that information promptly. Parents or guardians who believe their child may have provided information to us should contact our privacy team immediately.

For users between 13 and 18, we recommend parental involvement in creating accounts and using our services, particularly given the financial nature of our budget planning tools.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. When we make significant changes that affect how we collect, use, or protect your information, we'll notify you through email and prominent notices on our platform.

Minor updates, such as clarifications or contact information changes, may be made without specific notification, though we'll always update the effective date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you disagree with any changes to our privacy practices, you can close your account at any time. Continued use of our services after policy updates indicates your acceptance of the revised terms.